Quality
Since 1999 PETROFANN has been working within clearly defined Quality management principles, according to the ISO 9001 standard. The Management Team of PETROFANN believes in Quality as:
- a success factor for development
- a way to create attainable and long-lasting competitive advantage
- the best means to meet the needs of customers, shareholders, collaborators and stakeholders
- a way to meet statutory and regulatory requirements through numerous improving initiatives in all companies within the Group.
OUR QUALITY ACTIVITIES
In order to guarantee the maximum customer satisfaction :
over time, a number of priority intervention areas has been defined regarding:
- processes
- organizational models
- search for continual improvement
SPECIFIC PROGRAMS HAVE BEEN DEVELOPED FOR EACH OF THESE AREAS:
- Maximizing effectiveness and efficiency with particular attention to
– improved productivity
– continued innovation
– flexibility and precision in services
- Continued commitment to research, development and implementation of methodologies designed to pursue excellence in all company processes
- Result-orientation, with emphasis on initiative, competitive system, collaboration, empowerment, team-work.
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